Conflict Coaching
Conflict Management Strategies and Skills for the Individual
- Tricia S. Jones - Temple University, USA
- Ross Brinkert - The Pennsylvania State University, Abington College
Counselling and Psychotherapy (General) | Leadership | Negotiation and Conflict Resolution
Rooted in research and theory, the text is organized into three sections, Introducing Conflict Coaching, Conducting Conflict Coaching, and Integrating Conflict Coaching, and offers a practical model for coaching. It is a useful volume for students and practicioners in a range of academic disciplines including communication, business, education, law, psychology, sociology, and social work.
Very good resource of information and easy to read
This book was a helpful addition to the seminar I taught this past semester on interpersonal conflict. The book itself is well structured and the included teaching material was a great help when we were dealing with conflict resolution strategies and applied approaches.
I like the coaching approach. However, the topics and format are so different for my current text, that I'm unsure of how to transition in to using even portions of this text. I may still try to incorporate it next year.
Used for resources; may consider if I create an honors course on this topic.
There aren't many alternatives available when one party does not want to go to mediation, but conflict coaching provides one.
The introduction provides a clear context and rationale for for its use although the recommended model perhaps lacks the elegant simplicity of some of its forerunners.
When you get to the specific stages of the model, the description is clear, comprehensive, and grounded in theory.
The case study approach detailing client / coach interaction are good at each stage, but only a selection of examples are revisited - the others are left hanging which can be frustrating for those who want to see how the issue is resolved.
It is interesting to see a book that goes beyond the theory and practice to evaluation and ultimately, development of the approach as a whole.
It is very useful and very practical
Great book but really focused more on business than on other types of coaching.
I highly recommend this book, because conflict manegement is becoming one of the most important part of our business social life. In our rapidly changing world we are full of stress, that influence our interpersonal communications. Having and applying well developed conflict resolution strategies and tactics is essential nowadays. Conflict coaching is a milestone in the way of personal development, because it offers a stand-alone resolution technique. One of the biggest advantage of this book is the enclosured CD. By the help of the digital support, it is easier to understand the links between coaching and other academic disciplines.