How can medical centers transform their patient safety culture?
Though healthcare is not without risks or error, hospital employees can support a culture of patient safety by identifying, reporting, and learning from medical mistakes that have or could have harmed patients. In a new study, a training program focusing on team communication, leadership, and decision-making practices, known as Crew Resource Management (CRM), was found to improve perceptions of the safety culture by 8% over the course of two years. This study, the largest of its kind, is out today in the American Journal of Medical Quality from SAGE Publishing.