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Encyclopedia of Crisis Management

Two Volume Set

Edited by:

K. Bradley Penuel - New York University, USA
Matt Statler - New York University, USA
Ryan Hagen - Columbia University, USA

Other Titles in:
Business & Management (General) | Communication and Media Studies (General) | Politics & International Relations

April 2013 | 1 176 pages | SAGE Publications, Inc

Crisis is varied and unavoidable. We see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a 'routine' emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved". Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making.

The Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored.

Hazard Mitigation

"This encyclopedia features 385 alphabetical entries.... This resource excels in examining crisis management from multiple perspectives and reflects a wide variety of mitigation approaches.... it is a good introductory source to a growing and increasingly vital field of study... Summing Up: Recommended. Lower-division undergraduates, general readers."

C.A. Sproles

University of Louisville

"A worthy and skillfully coordinated addition to reference shelves, this timely resource on responses to global crises presses into the nitty-gritty of crisis relief...Entries covering the specifics of crimes...serve to enlighten the reader to felonious behaviors and compounds the vulnerabilities of the poor and defenseless....A vital addition to public, academic, and civic reference shelves, this set promises essential information to communities before, during and after catastrophes."

Mary Ellen Snodgrass

"... As crisis management is a relatively new subject area this encyclopedia will prove to be a useful tool in gaining an understanding of the various topics. Given the number and length of the entries, the content is also robust..."

Barbara J. Mann

University of Maryland University College, Adelphi

Emerald Group Publishing Limited

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