Knowledge Management
Theory in Practice
- Peter Massingham - Director of Massingham Consulting
An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting.
Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it's success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field.
Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts.
The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools.
Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.
Supplements
The online resources included are:
Students
· Further Reading
· Glossary Flashcards
· Scorecards
Lecturers
· Instructor Manual
· PowerPoint Slides
· SAGE journal articles
“Peter has written a contemporary book on knowledge management that can be used by managers and on professional development, undergraduate, and postgraduate courses. The book provides both theory and practical insights, using several important case studies from around the world.”
“It is clear this is an outstanding textbook. A lively and engaging look at this dynamic discipline, it is a comprehensive guide to understanding and managing knowledge - one of the most important assets of an enterprise.”
“This book represents an insightful synthesis of academic research in the multidisciplinary field of knowledge management. In this exemplar, scholarly knowledge is presented in an easy-to-comprehend, efficient format suitable for academics, students, and professionals.”
Dr. Massingham has provided a thoughtful and thorough treatment of the heterogeneous, complex and cross-disciplinary literature related with the discipline of Knowledge Management. His work provides a clear yet comprehensive account of the key aspects of this emerging field of management science. The book provides a succinct overview of both Knowledge Management theory and practice, and is equally useful for scholars, students, and professionals.
Interesting and very relevant views on the development of knowledge management
I found this an interesting source for myself as background reading, but the overall level of the book is beyond my undergraduate management students. This is not a criticism of the book itself, but simply a reason why it is not appropriate for my course.
It has a clear exposition what Knowledge Management means, provides a good basic framework
