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Crisis Management. Leading in the New Strategy Landscape is a textbook oriented mainly to management and communication practitioners. It is divided into eleven chapters, systematized according with a major framework outlined in chapter one. All the chapters present opening cases to illustrate the theoretical contents and end with summary, questions for discussion and exercises. The examples seed along all the chapters illustrate the theoretical content balancing the information with practical cases.

Miss Sonia Pedro Sebastiao

Great models throughout text and ample case studies.

Mrs Crystal Money

Plan to adopt Ongoing Crisis Communication by Coombs. What instructor resources come with this text?

Dr Todd Allen

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