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Diagnosing Organizations
Methods, Models, and Processes
Third Edition
- Michael I. Harrison - Agency for Healthcare Research and Quality, USA
Volume:
8
Series:
Applied Social Research Methods
Applied Social Research Methods
January 2005 | 192 pages | SAGE Publications, Inc
How can organizations handle the opportunities and threats posed by rapidly changing markets and external conditions? How can they improve their overall effectiveness? The Third Edition of Diagnosing Organizations contains up-to-date treatments of techniques and models for diagnosing how organizations deal with challenges like these. The book also shows how consultants and applied researchers can help managers find ways to enhance organizational effectiveness. The completely revised edition of this best-selling book presents the latest techniques for gathering and analyzing diagnostic data. It also covers models and methods for diagnosing organizational designs, everyday practices, fits among organizational components, organizational politics, and power relations. Ethical and political dilemmas of consulting and diagnosis are also explored. The book retains its original coverage of the process of working with members of a client organization to plan and administer a diagnostic study and communicate its results.
Preface
1. Diagnosis: Approaches and Methods
2. Open Systems Models
3. Assessing Individual and Group Behavior
4. System Fits and Organizational Politics
5. Environmental Relations
6. Challenges and Dilemmas of Diagnosis
Conclusion
Appendix A: General Orientation Interview
Appendix B: Instruments for Diagnosis and Assessment
Appendix C: A Guide to Diagnosing Behavior During Meetings
Appendix D: Resources for Developing Expertise in Diagnosis
References
Index
About the Author
It's a great textbook for the course
'Organization Diagnosis'. It provides the necessary information, tactics, and tools to best complete an organizational diagnosis accurately.
Institute of Human Resource Management, National Central University
November 11, 2013
Concise text which nicely combines theory and practice and provides guidance to applying 'diagnostic' processes in practice.
Health Services Management Centre, Birmingham University
September 11, 2013
Clear, understandable writing that all levels of students could understand and use
Education/Jennie Gross, Denver Career College
February 28, 2012
I recommend Harrion's book on diagnosing organizations to all my master thesis students. It helps them to think more accurately on research within organizations.
Sociology, Erasmus University Rotterdam
January 22, 2012