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Management
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Management

Third Edition
December 2020 | 528 pages | SAGE Publications, Inc
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Management, Third Edition introduces students to the planning, organizing, leading, and controlling functions of management with an emphasis on how managers can cultivate an entrepreneurial mindset. The text includes 34 cases profiling a wide range of companies including Lululemon, Nintendo, Netflix, Trader Joe’s, and the NBA. Authors Christopher P. Neck, Jeffrey D. Houghton, and Emma L. Murray use a variety of examples, applications, and insights from real-world managers to help students develop the knowledge, mindset, and skills they need to succeed in today’s fast-paced, dynamic workplace.

This title is accompanied by a complete teaching and learning package.

 
PREFACE
 
ACKNOWLEDGMENTS
 
ABOUT THE AUTHORS
 
PART 1. INTRODUCTION
 
Chapter 1. Management: An Entrepreneurial Mindset
What Is Management

 
The Four Functions of Management

 
Key Aspects of the Entrepreneurial Mindset

 
How Do Managers Make a Difference?

 
Managers at Work

 
Mission, Vision and Values

 
Essential Management Skills

 
In Conclusion

 
Case Snapshot: Lululemon Athletica

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
Chapter 1S. Supplement: The Evolution of Management
The Historical Foundations of Management

 
The Quantitative Approach

 
The Behaviorist Approach

 
The Contemporary Perspective

 
Key Terms

 
In Review

 
 
Chapter 2. Ethics and Social Responsibility
What Are Ethics?

 
Organizational Ethics

 
Managing Responsibly Today

 
Social Responsibility

 
Social Entrepreneurship

 
In Conclusion

 
Case Snapshot: Ethics and Social Responsibility at IKEA

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
PART 2. THE CONTEXT OF MANAGEMENT
 
Chapter 3. Organizational Environment and Culture
Internal and External Environments

 
Specific Environment

 
General External Environment

 
Internal Environment

 
Types of Organizational Culture

 
In Conclusion

 
Case Snapshot: Cheniere Energy

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
Chapter 4. Diversity in a Global Economy
Diversity and Inclusion in the Workplace

 
Different Levels of Diversity

 
Promoting Diversity and Inclusivity

 
Cultural Diversity

 
Cultural Differences

 
In Conclusion

 
Case Snapshot: PepsiCo

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
Chapter 5. The Entrepreneurial Manager
How Entrepreneurship Makes a Difference

 
Types of Entrepreneurial Managers

 
The Entrepreneurship Method

 
Opportunities and Challenges for Entrepreneurs

 
Learning From Failure

 
In Conclusion

 
Case Snapshot: Trust & Will

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
PART 3. PLANNING
 
Chapter 6. Making Effective Decisions
Decisions That Make a Difference

 
The Classical Model of Decision-Making

 
Decision-Making Styles

 
Decision-Making in the Real World

 
Barriers to Decision-Making

 
Group Decision-Making

 
In Conclusion

 
Case Snapshot: Best Buy

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
Chapter 7. Setting Goals
Setting Goals

 
Goals and Plans

 
Principles of Goal Setting

 
SMART Goals

 
Goal Setting Approaches

 
How Managers Track Progress

 
In Conclusion

 
Case Snapshot: Anaplan

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
Chapter 8. Designing Strategies
How Managers Plan to Make a Difference

 
Different Levels of Strategy

 
Industry and Competitive Analysis

 
Organizational Position and Capacity

 
Strategies for Personal Performance and Growth

 
In Conclusion

 
Case Snapshot: Salesforce

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
Chapter 9. Managing Change and Innovation
How Managers Change Organizations

 
Forces Driving Change

 
Resistance to Change

 
The Creative Process

 
Innovation

 
In Conclusion

 
Case Snapshot: Arizona State University

 
Up for Debate

 
Key Terms

 
In Review

 
 
PART 4. ORGANIZING
 
Chapter 10. Structuring Organizations
Organizational Structure

 
Elements of Organizational Structure

 
Traditional Organizational Structure

 
Contemporary Organizational Structures

 
Primary Factors in Determining Structural Type

 
In Conclusion

 
Case Snapshot: Zappos

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
Chapter 11. The Human Side of Management
Human Resource Management

 
Identifying Talent

 
Onboarding

 
Training Strategies in Organizations

 
Performance Management

 
In Conclusion

 
Case Snapshot: Berkshire Hathaway

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
Chapter 12: Managing Team Performance
The Importance of Teams

 
Types of Teams

 
The Roles Within Teams

 
Stages of Team Development

 
Effective Teams

 
Managing Conflict

 
In Conclusion

 
Case Snapshot: Costco Wholesale

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
PART 5. LEADING
 
Chapter 13. Managers as Leaders
Managers as Leaders

 
Leadership and Power

 
Types of Leaders

 
The Progression of Leadership

 
Beyond Traditional Leadership

 
Power-Distributing Leadership Theories

 
Values-Based Leadership Perspectives

 
In Conclusion

 
Case Snapshot: Managers as Leaders: MuleSoft

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercises

 
 
Chapter 14. Understanding Individual Behavior
How Individuals Make a Difference

 
Myers-Briggs Type Indicator

 
The Big Five Model

 
Core Self-Evaluations

 
The Impact of Individual Behavior on the Workplace

 
Stress and Individual Behavior

 
Managing Stress

 
In Conclusion

 
Case Snapshot: Hilton

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
Chapter 15. Motivating Others
The Motivation Process

 
Needs Theories

 
Intrinsic and Extrinsic Motivation

 
Motivation Through Job Design

 
Reinforcement and Its Impact on Motivation

 
In Conclusion

 
Case Snapshot: Dell

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
Chapter 16. Communicating
The Communication Model

 
Types of Communication Channels

 
Barriers to Communication

 
Communicating in Organizations

 
Cross-Cultural Communication

 
In Conclusion

 
Case Snapshot: Facebook

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
PART 6: CONTROLLING
 
Chapter 17. Controlling Information and Operations
How Controls Make a Difference

 
The Control Process

 
Information Technology

 
Information Systems

 
Financial Tools for Control

 
How Performance Development Makes a Difference

 
In Conclusion

 
Case Snapshot: Nintendo

 
Up for Debate

 
Key Terms

 
In Review

 
Chapter Exercise

 
 
GLOSSARY
 
NOTES
 
INDEX

Supplements

Instructor Resource Site
edge.sagepub.com/neckmgmt3e


For additional information, custom options, or to request a personalized walkthrough of these resources, please contact your sales representative.

LMS cartridge included with this title for use in Blackboard, Canvas, Brightspace by Desire2Learn (D2L), and Moodle

The LMS cartridge makes it easy to import this title’s instructor resources into your learning management system (LMS). These resources include:

  • Test banks
  • Editable chapter-specific PowerPoint® slides
  • Sample course syllabi
  • Lecture notes
  • All tables and figures from the textbook 
Don’t use an LMS platform?

You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.
Student Study Site

edge.sagepub.com/neckmgmt3e

 

The open-access Student Study Site makes it easy for students to maximize their study time, anywhere, anytime. It offers flashcards that strengthen understanding of key terms and concepts, as well as learning objectives that reinforce the most important material.

Excellent outline. This text covers the critical areas of management with pragmatic uses for the students.

Mrs Kristina Lewis
Technolgy & Workforce Learning, Pittsburg State University
April 3, 2021
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