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Productivity in Public and Non Profit Organizations
Strategies and Techniques
- Evan M. Berman - Fundação Getulio Vargas, Brazil
Other Titles in:
American Government and Politics
American Government and Politics
April 1998 | 312 pages | SAGE Publications, Inc
This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.
PART ONE: INTRODUCTION
The Productivity Challenge
PART TWO: FOUNDATIONS
Problem Diagnosis
Measuring Productivity
Achieving Success
PART THREE: STRATEGIES
Strategic Planning
Partnering and Alignment
The Quality Paradigm
Improving Efficiency
Managing Information Technology Systems
Productivity through People
PART FOUR: CONCLUSIONS
The Future of Productivity Improvement
Used by all faculty teaching this class at FDU. This is a good, solid base text for teaching productivity topics. It only briefly touches on performance.
Economics Finance Int Bus Dept, Fairleigh Dickinson University
January 23, 2013