Preface
Acknowledgments
About the Author
Part I: Introduction to Purchasing and Supply Chain Management
Chapter 1: Purchasing and Supply Chain Management
Purchasing Managers, Buyers, and Purchasing Agents
The Evolution of the Purchasing and Supply Management Function
The Supply Management Process
Purchasing Dollar Responsibility
Integrated Supply Management (ISM)
Organizing for Purchasing
Professionalism within Purchasing and Supply Management
Chapter 2: Purchasing Decisions and Business Strategy
The Relationship Between Purchasing and Competitive Strategy
Supplier Relationship Quality (SRQ)
The Integrated Buying Model
The Strategic Sourcing Plan
Purchasing Strategy Trends
Appendix: Supply Chain Relationship Quality Study
Chapter 3: The Legal Aspects of Purchasing
Authority of the Purchasing Manager
Contracts and Purchase Orders
Execution of Contracts and Purchase Orders by the Purchasing Manager
The Legal Impact of the Information Age
Women and Minority Compliance
Part II: Materials Management
Chapter 4: Materials Management
Materials Requirements Planning and Capacity Requirements
Maintenance, Repair, and Operating (MRO) Supplies
Chapter 5: Inventory Management
Independent Versus Dependent Demand
Inventory Management Overview
ABC Classification of Inventory Items
Appendix: Areas Under the Normal Curve
Chapter 6: Just-in-Time (Lean) Purchasing
Just-In-Time Production System
Kanban Production Control System
Significance of JIT Purchasing
Implementation of JIT Purchasing
Critical Analysis of the JIT Concept
Part III: Fundamentals of Purchasing and Supply Chain Management
Chapter 7: Purchasing Procedures, E-Procurement, and Systems Contracting
Electronic Data Interchange (EDI) and Purchasing
Radio Frequency Identification (RFID)
Adopting New Technologies
Appendix: Systems Contract Agreement
Chapter 8: Supplier Selection and Evaluation
The Buy Decision: Outsourcing
Sources of Supplier Information
Strategic Source Selection
Supplier Relationship Management
Supplier Relationship Management Programs
Supplier Development Programs
Supplier Evaluation Programs
Single Versus Multiple Sources
Chapter 9: Strategic Outsourcing
Why Do Organizations Outsource Business Processes?
The Hidden Costs of Outsourcing
Elements of Strategic Outsourcing
Chapter 10: Global Sourcing
Organizational and Behavioral Issues
Global Sourcing as a Strategic Sourcing Option
Importance of Negotiations
Global Provider Opportunism
U.S. Export Administration Regulations
Appendix: Outsourcing Policy Example
Chapter 11: Supply Partnerships and Supply Chain Power
Benchmark Supplier Partnerships: Chrysler Corporation
Partnerships: Definition and Overview
The Evolving Supply Chain Strategy
Supply Chain Partnerships
Power Influences on Supply Chain Relationships
Chapter 12: Total Quality Management (TQM) and Purchasing
Total Quality Management and Supply Chain Management
TQM Implementation Problems
Quality Requirements for Suppliers
Statistical Process Control, Six Sigma, and the Taguchi Method
Quality Awards and Certifications
Continuous Improvement and the Supplier
Appendix A: The Taguchi Method
Appendix B: Acceptance Sampling
Part IV: Price/Cost Analysis and Negotiation Strategies
Chapter 13: Price Determination
The Price/Cost Analysis Process
Appendix A: The Robinson–Patman Act—General Price Discrimination
Appendix B: Unit Factors for Progress Functions
Appendix C: Estrada Systems
Chapter 14: Bargaining and Negotiations
Distributive Versus Integrative Bargaining
Psychological Bargaining Framework
Economic Bargaining Framework
An Experiment in Distributive Bargaining
Planning for a Formal Negotiation
An Intergrated Model of the Buyer–Seller Interaction
Part V: Special Purchasing Applications
Chapter 15: Purchasing Transportation Services
Transportation’s Role in Purchasing
Three Transportation Purchasing Examples
The Impact of the North American Free Trade Agreement (NAFTA) on Domestic Transportation
Chapter 16: Equipment Acquisition and Disposal
The Capital Equipment Acquisition Process
Disposal of Capital Equipment
Purchasing New Versus Used Capital Equipment
Lease Versus Borrow-and-Purchase Example
Appendix A: Federal Acquisition Regulation; Electronic and Information Technology
Appendix B: Discount Rates
Chapter 17: Health Care Purchasing and Supply Management
Purchasing, Supplies, and Services
Health Care Supply Chain Management
Methods of Supply Management
Complicating Factors Unique to Health Care for Inventory Control
Acquisition of Capital Equipment Process Overview
Appendix: Purchasing Health Care Plans
Chapter 18: Sourcing Professional Services
Service Sector Characteristics and Strategies
Outsourcing and the Service Sector
Managing Outsourced Services
Purchasing Professional Services
Appendix A: Preliminary Exploratory Interviews
Appendix B: FHWA Project Example
Appendix C: Fortune 500 Company Example
Cases
Glossary
Index