The Post-Bureaucratic Organization
New Perspectives on Organizational Change
- Charles Heckscher - Rutgers University, USA
- Anne Donnellon - Babson College, USA
Organizational Theory
Beginning with a definition of the 'ideal' post-bureaucratic organization, the book then critiques some of the fundamental assumptions of bureaucratic organizations such as, the ethic of individual merit, decision-making roles and coordinated effort. It also analyzes the process of change from bureaucracy to post-bureaucracy and three alternative approaches to bureaucracy. The book concludes with case studies which illustrate both the strengths and weaknesses of post-bureaucratic organizations.