Preface
Prologue
1. An Orientation to Organizational Communication
Organization and Communication
Perspectives on Organizational Communication
2. Communication and Its Functions
A Precaution: Function and Structure Relationship
Communication, Information, and Meaning
Functions of Communication
3. Organizational Communication Structure
Traditional Approach to Structure
Communication Structure as a Network
Interpretive Approaches to Communication Structure
Critical Approaches to Communication Structure
4. Organization Theory: Prescriptions for Control
Scientific and Classical Management
The Human Relations Movement
Human Resource Development
5. Organization Theory: Metaphors of Biology
Weick's Theory of Organizing
Luhmann's Social Systems Theory
6. Organizational Theory: Communication and Culture
Communication and Culture: A Way to Understand Organizations
Approaches to Understanding Organizational Culture
Describing Organizational Culture: The Case of Ben & Jerry's
7. Information Technology
Information Technology and Change
8. Cultural Control, Diversity, and Change
Organizational Culture and Diversity
Traditional Perspectives on Cultural Control, Diversity, and Change
Interpretive Perspectives on Cultural Control, Diversity, and Change
Critical Perspectives on Cultural Control, Diversity, and Change
9. Group Relationships
Traditional Perspective on Group Relationships
Interpretive Perspective on Group Relationships
Critical Perspective on Group Relationships
10. Leader-Member Relationships
Limitations of Leadership Theory and Research
11. Power
Traditional Views of Status and Power
Interpretive Perspectives on Power
Power in the View of Critical Theory
Power and Conflict: Connected and Separate Phenomena
12. Conflict
Traditional Perspectives on Conflict
Interpretive Perspectives on Conflict
Critical Perspectives on Conflict
13. Strategic Communication
Characteristics of Strategic Communication
The Traditional Perspective
The Interpretive Perspective
14. New Millennium Thought: Perspectives and Trends
Perspectives on the New Millennium
Traditional Perspectives and the New Millennium
Interpretive Perspectives and the New Millennium
Critical Perspectives and the New Millennium
Trends Influencing Organizations Today