Journal of Business and Technical Communication
Founded almost four decades ago to meet the growing demand for research and analysis in this expanding field, the Journal of Business and Technical Communication covers topics of fundamental interest and key issues, such as managerial communication, ethics of business communication, technical communication practice and pedagogy, intercultural communication, and visual design in business and technical communication.
A valuable resource for educators, researchers, scholars, managers, technicians, and practitioners, the Journal of Business and Technical Communication offers a wide range of scholarship that probes current problems and methods. It focuses on article-length studies that present the latest research in business and technical communication, and also includes short Approaches and Practices articles that list instructional tips and industrial how-tos. It also publishes Book and Software Reviews that critically examine the book and software markets. The journal occasionally publishes Commentaries, or opinion pieces that address issues of importance to the profession, as well as Comments and Responses, exchanges between readers and authors that add insight to recent work.
Articles in the Journal of Business and Technical Communication have frequently won professional awards, such as the National Council of Teachers of English (NCTE) award presented nationally for excellence in publications in technical and scientific communication. Most recently, “The Ethics of Delivering Bad News: Evaluating Impression Management Strategies in Corporate Financial Reporting” by Dr. Emily DeJeu (Carnegie Mellon University) won the Association for Business Communication’s 2022 award for distinguished publication. "Decolonizing the Color-Line: A Topological Analysis of W.E.B. Du Bois’s Infographics for the 1900 Paris Exposition" by Lynda C. Olman, and “Curricular Efforts in Technical Communication After the Social Justice Turn” by Godwin Y. Agboka and Isidore K. Dorpenyo, have won CCCC Technical and Scientific Communication Awards. "Wicked Problems in Risk Assessment: Mapping Yellow Fever and Constructing Risk as an Embodied Experience” by Candice Welhausen, and “Transforming the Rights-Based Encounter: Disability Rights, Disability Justice, and the Ethics of Access” by Kristin C. Bennett and Mark A. Hannah, have won 2024 CCCC Technical and Scientific Communication Awards.
Submit your manuscript today at https://mc.manuscriptcentral.com/jbtc.
JBTC is a refereed, JCR™ ranked journal that provides a forum for research and scholarly discussion of business communication, technical communication, and scientific communication. As such, JBTC offers opportunities for bridging dichotomies that have traditionally existed in professional communication journals between business and technical communication and between industrial and academic audiences.
Because JBTC is designed to disseminate knowledge that can lead to improved communication practices in both academe and industry, the journal favors research that will inform professional communicators in both sectors. But articles addressing one sector or the other will also be considered. Submissions may address such topics as best practices in communication; innovative instruction in business and technical communication; qualitative and quantitative research in governmental, business, industrial, nonprofit or academic settings; and theoretical approaches to business and technical communication. While published manuscripts may represent any one of a wide range of approaches and methodologies, treatment should meet the highest standards for scholarship.
| Jo Mackiewicz | Iowa State University, USA |
| Chris Lam | University of North Texas, USA |
| Lori Peterson | Iowa State University, USA |
| Nancy Roundy Blyler, founding coeditor 1987-1989 | Iowa State University, USA |
| Charlotte Thralls, founding coeditor 1987-1989 | Founding Coeditor 1987-1989 |
| Thomas Kent, editor 1990-1994 | Western Michigan University, USA |
| Rebecca E. Burnett, editor 1998-2002 | Iowa State University, USA |
| Dorothy A. Winsor, editor 2003-2007 | Iowa State University, USA |
| Charles Kostelnick, editor 1995-1997, 2013-2015, 2019-2020 | Iowa State University, USA |
| David R. Russell, editor 2007-2019 | Iowa State University, USA |
| Godwin Agboka | University of Houston-Downtown, USA |
| Natasha Artemeva | Carleton University, Canada |
| Sweta Baniya | Virginia Tech, USA |
| Charles Bazerman | University of California, Santa Barbara, USA |
| Davida H. Charney | The University of Texas at Austin, USA |
| Menno De Jong | University of Twente, Netherlands |
| Isidore K. Dorpenyo | University of Minnesota Twin Cities, USA |
| Valerie P. Goby | Zayed University, UAE |
| Magnus Gustafsson | Chalmers University of Technology, Sweden |
| JoAnn Hackos | Comtech Services, Inc., USA |
| Cana Uluak Itchuaqiyaq | Virginia Tech, USA |
| Christopher Lam | University of North Texas, USA |
| Lisa Melonçon | University of South Florida, USA |
| Marie Paretti | Virginia Polytechnic Institute and State University, USA |
| Octavio Pimentel | Texas State University, USA |
| Janice C. Redish | President, Redish and Associates, Inc., USA |
| Stuart A. Selber | Pennsylvania State University, USA |
| Clay Spinuzzi | University of Texas at Austin, USA |
| Kirk St. Amant | Louisiana Tech University, USA |
| Jason Swarts | North Carolina State University, USA |
| Mark Ward, Sr. | Texas A&M University-Victoria, USA |
| Miriam Williams | Texas State University, USA |
| Joanna Wolfe | Carnegie Mellon University, USA |
| Han Yu | Kansas State University, USA |
| Cristina Zucchermaglio | Sapienza Università di Roma, Italy |
Types of Submissions
JBTC publishes several types of submissions: article-length studies, approaches and practices, commentaries, book and software reviews, and comments and responses.
Article-Length Studies: Article-length studies, which should present the results of research, are usually 6,000 to 12,000 words. Reports of empirical research should include details of the research design and methodology, either in the text or in an appendix.
Approaches and Practices: Approaches and practices are short pieces—3,000 to 6,000 words—published in a section of the journal devoted to pedagogical tips and industrial how-tos.
Commentaries: Commentaries—which may range from 2,000 to 3,000 words—are opinion pieces addressing issues of importance to the profession.
Book Reviews: Book reviews critically examine recent additions to the book market. Reviews may range from 800 to 1,200 words. Queries regarding reviews should be submitted to the Book Review Editor, Christa Teston, at teston.2@osu.edu.
Comments and Responses: Comments and responses are exchanges between readers and authors about pieces that have appeared in JBTC. These submissions should not exceed 2,500 words.
Submitting Manuscripts
Manuscripts should be submitted to http://mc.manuscriptcentral.com/jbtc.
When submitting your manuscript, you will need to upload a manuscript file with no identifying author information (designate as Main Document) and a separate title page document (designate as Title Page) with author details, including title of the manuscript, the name(s) of the author(s), and the affiliation(s) of the author(s). Also submit a separate document designated Autobiographical Note, of about 40 words.
Documentation should conform to the Publication Manual of the American Psychological Association, 5th ed. (APA) (2001) and should be placed on a page(s) labeled "References" at the end of the manuscript. Instead of footnotes, use endnotes, but substantive notes should be incorporated in the text whenever possible. To hide your identity during the review process, refer to your own previously published research by using the word AUTHOR rather than your name.
Upload all Figures, Images, and Tables as a separate document(s). Indicate where figures, images, or tables should be inserted in the text by typing on a separate line—in all capital letters—INSERT TABLE/FIGURE ABOUT HERE after the paragraph where the table/figure is first mentioned.
Everything in the manuscript, including cover page, abstract, autobiographical note, indented quotations, notes, and references, should be double-spaced. Employ the same point size and the same font style throughout the manuscript, and leave the right margin unjustified. In addition, do not end lines with a hyphen.
If the manuscript is accepted, authors are responsible for submitting all visuals for accepted manuscripts in camera-ready copy suitable for publication. (Specifications for preparing visuals will be furnished on acceptance.) Authors are responsible for obtaining the necessary permissions and for the accuracy of all references, figures, and tables.
If data from human subjects is used, it must be gathered under the auspices of the human subjects review board or equivalent body at the author’s institution, and a statement to that effect must be included in the manuscript.
Submission of a manuscript implies commitment to publish in the journal. Authors submitting manuscripts to the journal should not simultaneously submit them to another journal, nor should manuscripts have been published elsewhere in substantially similar form or with substantially similar content. Authors in doubt about what constitutes prior publication should consult the editor.
Please submit queries regarding manuscript submissions to engljbtc@iastate.edu.
Peer Review Process
All article-length studies, approaches and practices, and commentaries are refereed, double blind. Readers' reports are routinely provided to authors. Authors are typically informed of the decision within three months. At least one round of revision is common for accepted manuscripts.
Book and Software Reviews
Headings for book reviews should include the following information: title of book, author or editor, place of publication, publisher, date of publication, and number of pages in the book (or analogous information for software).
Manuscript Preparation
Manuscripts should be prepared using the APA Style Guide (Sixth Edition). All pages must be typed, double-spaced (including references, footnotes, and endnotes). Text must be in 12-point Times Roman. Block quotes may be single-spaced. Must include margins of 1inch on all the four sides and number all pages sequentially.
The manuscript should include four major sections(in this order): Title Page, Abstract, Main Body, and References.
Sections in a manuscript may include the following (in this order): (1) Title page, (2) Abstract, (3) Keywords, (4) Text, (5) Notes, (6) References, (7) Tables, (8) Figures, and (9) Appendices.
1. Title page. Please include the following:
- Full article title
- Acknowledgments and credits
- Each author’s complete name and institutional affiliation(s)
- Grant numbers and/or funding information
- Corresponding author (name, address, phone/fax, e-mail)
2. Abstract. Print the abstract (150 to 250 words) on a separate page headed by the full article title. Omit author(s)’s names.
3. Text. Begin article text on a new page headed by the full article title.
a. Headings and subheadings. Subheadings should indicate the organization of the content of the manuscript. Generally, three heading levels are sufficient to organize text. Level 1 heading should be Centered, Boldface, Upper & Lowercase, Level 2 heading should be Flush Left, Boldface, Upper & Lowercase, Level 3 heading should be Indented, boldface, lowercase paragraph heading that ends with a period, Level 4 heading should be Indented, boldface, italicized, lowercase paragraph heading that ends with a period, and Level 5 heading should be Indented, italicized, lowercase paragraph heading that ends with a period.
b. Citations. For each text citation there must be a corresponding citation in the reference list and for each reference list citation there must be a corresponding text citation. Each corresponding citation must have identical spelling and year. Each text citation must include at least two pieces of information, author(s) and year of publication. Following are some examples of text citations:
(i)Unknown Author: To cite works that do not have an author, cite the source by its title in the signal phrase or use the first word or two in the parentheses. Eg. The findings are based on the study was done of students learning to format research papers ("Using XXX," 2001)
(ii) Authors with the Same Last Name: use first initials with the last names to prevent confusion. Eg.(L. Hughes, 2001; P. Hughes, 1998)
(iii) Two or More Works by the Same Author in the Same Year: For two sources by the same author in the same year, use lower-case letters (a, b, c) with the year to order the entries in the reference list. The lower-case letters should follow the year in the in-text citation. Eg. Research by Freud (1981a) illustrated that…
(iv) Personal Communication: For letters, e-mails, interviews,and other person-to-person communication, citation should include the communicator's name, the fact that it was personal communication, and the date of the communication. Do not include personal communication in the reference list. Eg. (E. Clark, personal communication, January 4, 2009).
(v) Unknown Author and Unknown Date: For citations with no author or date, use the title in the signal phrase or the first word or two of the title in the parentheses and use the abbreviation "n.d." (for "no date"). Eg. The study conducted by of students and research division discovered that students succeeded with tutoring ("Tutoring and APA," n.d.).
5. Notes. If explanatory notes are required for your manuscript, insert a number formatted in superscript following almost any punctuation mark. Footnote numbers should not follow dashes ( — ), and if they appear in a sentence in parentheses, the footnote number should be inserted within the parentheses. The Footnotes should be added at the bottom of the page after the references. The word “Footnotes” should be centered at the top of the page.
6. References. Basic rules for the reference list:
- The reference list should be arranged in alphabetical order according to the authors’ last names.
- If there is more than one work by the same author, order them according to their publication date – oldest to newest (therefore a 2008 publication would appear before a 2009 publication).
- When listing multiple authors of a source use “&” instead of “and”.
- Capitalize only the first word of the title and of the subtitle, if there are one, and any proper names – i. e. only those words that are normally capitalized.
- Italicize the title of the book, the title of the journal/serial and the title of the web document.
- Manuscripts submitted to JBTC should strictly follow the APA manual (5th edition).
- Every citation in text must have the detailed reference in the Reference section.
- Every reference listed in the Reference section must be cited in text.
- Do not use “et al.” in the Reference list at the end; names of all authors of a publication should be listed there.
Here are a few examples of commonly found references. For more examples please check APA (6th Ed).
Books:
Book with place of publication--Airey, D. (2010). Logo design love: A guide to creating iconic brand identities. Berkeley, CA: New Riders.
Book with editors & edition-- Collins, C., & Jackson, S. (Eds.). (2007). Sport in Aotearoa/New Zealand society. South Melbourne, Australia: Thomson.
Book with author & publisher are the same-- MidCentral District Health Board. (2008). District annual plan 2008/09. Palmerston North, New Zealand: Author.
Chapter in an edited book--Dear, J., & Underwood, M. (2007). What is the role of exercise in the prevention of back pain? In D. MacAuley& T. Best (Eds.), Evidence-based sports medicine (2nd ed., pp. 257-280). Malden, MA: Blackwell.
Periodicals:
Journal article with more than one author (print)--Gabbett, T., Jenkins, D., & Abernethy, B. (2010). Physical collisions and injury during professional rugby league skills training. Journal of Science and Medicine in Sport, 13(6), 578-583.
Journal article – 8 or more authors-- Crooks, C., Ameratunga, R., Brewerton, M., Torok, M., Buetow, S., Brothers, S., … Jorgensen, P. (2010). Adverse reactions to food in New Zealand children aged 0-5 years. New Zealand Medical Journal, 123(1327). Retrieved from http://www.nzma.org.nz/journal/123-1327/4469/
Internet Sources:
Internet – no author, no date--Pet therapy. (n.d.). Retrieved from htttp://www.holisticonline.com/stress/stress_pet-therapy.htm
Internet – Organisation / Corporate author-- SPCA New Zealand. (2011). Your dog may be dying from the heat [Press release]. Retrieved from
http://www.rnzspca.org.nz/news/press-releases/360-your-dog-may-be-dying-...
- Examples of various types of information sources:
Act (statute / legislation)--Copyright Act 1994. (2011, October 7). Retrieved from http://www.legislation.govt.nz
Blog post-- Liz and Ellory. (2011, January 19). The day of dread(s) [Web log post]. Retrieved from
http://www.travelblog.org/Oceania/Australia/Victoria/Melbourne/St-Kilda/...
Brochure / pamphlet (no author)--Ageing well: How to be the best you can be [Brochure]. (2009). Wellington, New Zealand: Ministry of Health.
Conference Paper--Williams, J., & Seary, K. (2010). Bridging the divide: Scaffolding the learning experiences of the mature age student. In J. Terrell (Ed.), Making the links: Learning, teaching and high quality student outcomes. Proceedings of the 9th Conference of the New Zealand Association of Bridging Educators (pp. 104-116). Wellington, New Zealand.
DVD / Video / Motion Picture (including Clickview&Youtube)--Gardiner, A., Curtis, C., & Michael, E. (Producers), &Waititi, T. (Director). (2010). Boy: Welcome to my interesting world [DVD]. New Zealand: Transmission.
Magazine--Ng, A. (2011, October-December). Brush with history. Habitus, 13, 83-87.
Newspaper article (no author)--Little blue penguins homeward bound. (2011, November 23). Manawatu Standard, p. 5
Podcast (audio or video)--Rozaieski, B. (2011). Logan cabinet shoppe: Episode 37: Entertainment center molding [Video podcast]. Retrieved fromhttp://blip.tv/xxx
Software (including apps--UBM Medica.(2010). iMIMS (Version1.2.0) [Mobile application software].Retrieved from http://itunes.apple.com
Television programme--Flanagan, A., & Philipson, A. (Series producers & directors).(2011). 24 hours in A & E [Television series]. Belfast, Ireland: Channel 4.
Thesis (print)--Smith, T. L. (2008). Change, choice and difference: The case of RN to BN degree programmes for registered nurses (Master’s thesis). Victoria University of Wellington, Wellington, New Zealand.
Thesis (online)--Mann, D. L. (2010). Vision and expertise for interceptive actions in sport (Doctoral dissertation, The University of New South Wales, Sydney, Australia). Retrieved fromhttp://handle.unsw.edu.au/1959.4/44704
Non-English reference book, title translated in English
Real Academia Espanola. (2001). Diccionario de la lenguaespanola [Dictionary of the Spanish Language] (22nded.). Madrid, Spain: Author
IMPORTANT NOTE: To encourage a faster production process of your article, you are requested to closely adhere to the points above for references. Otherwise, it will entail a long process of solving copyeditor’s queries and may directly affect the publication time of your article. In case of any question, please contact the journal editor at ljpeters@iastate.edu
7. Tables. They should be structured properly. Each table must have a clear and concise title. When appropriate, use the title to explain an abbreviation parenthetically. Eg. Comparison of Median Income of Adopted Children (AC) v. Foster Children (FC). Headings should be clear and brief.
8. Figures. They should be numbered consecutively in the order in which they appear in the text and must include figure captions. Figures will appear in the published article in the order in which they are numbered initially. The figure resolution should be 300dpi at the time of submission.
IMPORTANT: PERMISSION - The author(s) are responsible for securing permission to reproduce all copyrighted figures or materials before they are published in JBTC. A copy of the written permission must be included with the manuscript submission.
9. Appendices. They should be lettered to distinguish from numbered tables and figures. Include a descriptive title for each appendix (e.g., “Appendix A. Variable Names and Definitions”). Cross-check text for accuracy against appendices.
Note for authors whose primary language is other than English:
Authors who would like to refine the use of English in their manuscripts might consider using the services of a professional English-language editing company. We highlight some of these companies at http://www.sagepub.com/journalgateway/engLang.htm.
Please be aware that SAGE has no affiliation with these companies and makes no endorsement of them. An author's use of these services in no way guarantees that his or her submission will ultimately be accepted. Any arrangement an author enters into will be exclusively between the author and the particular company, and any costs incurred are the sole responsibility of the author.
For more information, please refer to the SAGE Manuscript Submission Guidelines.